Addressing Employee Burnout: Solution-Focused Techniques for HR Professionals.

This course equips Human Resources professionals with practical tools to address employee burnout and workplace mental health challenges using Solution-Focused Therapy (SFT) techniques. Participants will learn to initiate open, supportive conversations about mental health, recognize signs of stress, and guide employees toward actionable solutions. By implementing these strategies, HR managers can foster a mentally healthy work environment, reduce turnover, and improve overall productivity.

Leadership and Organizational Development
Alexia Georghiou is a keynote speaker specializing in workplace wellbeing, human-centered leadership, and employee engagement. She delivers interactive, experiential keynotes using the Happiness Habits Method and The Connection Meter to help organizations increase connection, engagement, and measurable audience outcomes in real time.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.