Go beyond the exit interview to uncover the real reasons employees leave. Master proactive retention strategies to spot early warning signs and keep your top talent engaged.
Turnover isn’t just costly—it’s a signal that culture, leadership, or strategy needs attention. This session goes beyond surface-level explanations and explores the root causes of why people leave, backed by HR data, market intelligence, and real behavioral drivers.
You’ll learn how HR can reduce unnecessary churn by aligning pay and roles with market expectations, improving internal career pathways, elevating performance and feedback conversations, and identifying leadership gaps before they turn into resignations.
We’ll translate insights into action with practical tools you can apply immediately—helping you strengthen culture, stabilize teams, and unlock meaningful retention gains.
Founder & CEO
Kyle Patrick Smith is a dynamic HR leader, sought-after speaker, and seasoned consultant with over 25 years of experience. As the founder of HRKyle, he provides expert consulting services in HR and leadership, specializing in leadership development, talent acquisition, employee engagement, and organizational success. Kyle also offers career and executive coaching, helping professionals at all levels achieve their goals. His engaging presentations deliver actionable insights tailored to each audience. With an academic background that includes an MBA in Human Resources, a Bachelor’s in Psychology, and an Associate’s in Business Management, along with additional education in Counseling, Performance Psychology, and Organizational Dynamics, Kyle brings a wealth of knowledge to his work. He is the author of “Recruiting is Easy” and “Get the Job You Love” and hosts the HRKyle Podcast, which is heard each week on most major podcast platforms.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
