Everything you need to know to successfully understand and manage the multi-generational 21st century workplace—without the hype.
Ever felt frustrated by generational stereotypes or dismissed the relevance of age differences in the workplace? "Why Generations Matter" moves beyond common misconceptions to uncover the profound impact generational diversity truly holds.
Led by expert Jamie Notter, this course provides a clear, theory-backed framework for understanding generations, distinguishing genuine insights from fleeting hype. You will gain a deep appreciation for how historical forces shape collective values and individual worldviews. Specifically, you will learn to:
Transform frustration into powerful understanding. This course equips you to foster better conversations, cultivate a more engaging culture, and build a truly adaptable organization ready for the future of work.
Global keynote speaker – author and consultant – culture scientist.
Jamie is a speaker, author, consultant, and culture scientist who helps leaders uncover the genius inside their workplace cultures. With 30+ years of experience in conflict resolution, generations, and culture change, Jamie is also the author of four popular business books, including the award-winning Non Obvious Guide to Employee Engagement and his 2024 release, Culture Change Made Easy: See Your Hidden Workplace Patterns and Get Unstuck . He holds a Master’s in conflict resolution from George Mason and a certificate in Organization Development from Georgetown, where he has served as adjunct faculty.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
