This course explores how EQ can be learned and is a skill, that with daily practice will develop and help you become the leader you aspire to be.
A bad boss is the number 1 reason people leave their jobs. With the cost of recruitment and training and then added to that, the improvements of productivity and engagement, emotional quotient (EQ) is truly the trump card in improving profitability and job satisfaction.
EQ is defined as a measure of a person's ability in areas such as self and social awareness, self management and empathy. Many believe that some people are naturally people people and perhaps you were not born that way.
The truth is EQ can be learned and is a skill that with daily practice will develop and help you become the leader you aspire to be. This course is a must for anyone looking to enhance their leadership skills.
Vivien Hudson has an eclectic background based in healthcare, sales, coaching and training. She went on a learning journey on how to better lead and manage ourselves and in turn reduce stress, foster self-awareness, and navigate uncertainty. She moved to the US from Australia in 2013 and has managed and owned her own businesses and now works extensively in the virtual space.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
