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Courses/Leadership/Conflict Management

Why Conflict Management Doesn't Work

Why conflict resolution techniques don't work when the problem is bullying: A Behavioral Approach

Created byJennifer Hancock
4.4
(124 reviews)
IntermediateUpdated Aug 12, 2022
Why Conflict Management Doesn't Work

What You'll Learn

check_circleLearn the difference between a conflict resolution model and a bullying elimination model
check_circleHow a behavioral elimination model works
check_circleHow to use the elimination model to resolve both conflicts and bullying/harassment
check_circleWhy using a conflict model makes bullying worse

About This Course

Are you tired of ineffective conflict resolution strategies that seem to fall short when dealing with workplace bullying? Look no further! Welcome to "Why Conflict Management Doesn't Work When the Problem is Bullying," an eye-opening online course designed to transform your approach to workplace dynamics. Program Information Don't let workplace bullying disrupt the harmony of your team! Join us on this empowering course and equip yourself with the knowledge and tools to build a resilient and respectful workplace culture. Enroll now and be the catalyst for positive change! Key Course Highlights: ✔ Behavioral Elimination Model Mastery: Dive deep into a powerful and practical approach to eliminate inappropriate behavior, particularly bullying and harassment, with our proven Behavioral Elimination Model. ✔ Real-world Solutions: Understand the nuances of workplace dynamics, gaining insights that go beyond traditional conflict resolution. ✔ Strategic Conflict Resolution: Learn how to seamlessly integrate the Behavioral Elimination Model with conflict resolution strategies for a comprehensive and effective approach to fostering a healthy work environment. ✔ Empower Your Team: Equip yourself and your team with the tools to encourage professional behavior, prioritize respect, and effortlessly navigate conflict resolution in a civilized manner. ✔ Immediate Application: Gain actionable strategies that you can implement immediately to address bullying concerns, fostering a workplace culture where every individual feels valued and respected. 🌐 Who Should Enroll: 👥 HR Professionals 👨‍💼 Managers and Team Leaders 👩‍💻 Employees at all Levels 🔒 Workplace Culture Advocates By enrolling in this course, participants can expect to not only enhance their skills in conflict resolution and behavior management but also contribute to creating a work environment that values and prioritizes the well-being of every team member. Benefits of Taking the Course

  1. Effective Behavior Management: Master the Behavioral Elimination Model to address and eliminate inappropriate behavior, with a focus on workplace bullying and harassment.
  2. Practical Conflict Resolution: Learn actionable strategies for conflict resolution, seamlessly integrating the Behavioral Elimination Model to navigate conflicts with professionalism and efficacy.
  3. Enhanced Leadership Skills: Develop leadership skills that prioritize and reward respectful behavior, contributing to a positive and collaborative workplace culture.
  4. Immediate Application: Acquire practical, real-world skills that can be applied immediately, making a positive impact on workplace behavior and communication.
  5. Positive Workplace Culture: Contribute to the creation of a workplace culture that values respect, civility, and collaboration, fostering an inclusive and supportive atmosphere for all team members.

Topics Covered (Video order)

  • The limitations of conflict management models
  • The ineffectiveness of using conflict models when the problem is bullying
  • Redefining the problem
  • The behavior elimination model
  • How bullies hide
  • The value of reporting in a bullying elimination model
  • Why prompt investigations help eliminate bad behavior.

Reviews

  • “I recommend this course to others. This course explains the difference between conflicts and bullying in the workplace, how to recognize the difference and how to correct the inappropriate behavior.” – P. Jilek
  • “I finished ‘When Conflict Resolution doesn’t work,’ Thanks so much for making this available. I found it really helpful because it is such a prevalent issue today that you do have to distinguish between conflict and harassment.” – M. Hughes
  • “Enjoyed the course. It was clear and direct.” – A.A.
  • “Very interesting topic that is prevalent in schools and workplaces.” – L.D.

Your Instructor

Jennifer Hancock
Jennifer Hancock
menu_book32 courses
star1,749 reviews

Jennifer Hancock is the author of several books and founder of Humanist Learning Systems. She is considered one of the top speakers and writers in the world of Humanism today and specializes in programs involving applied behavioral techniques focusing primarily on how to stop bullying and harassment using science. Her insights on how to combine philosophy and science to help solve our problems more effectively have helped countless people all over the world.

Credit Information

Do these courses count toward my professional development requirements?

This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.

If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.

What Students Are Saying

4.4
Student's Choice
124 reviews

Frequently Asked Questions

We are a registered provider with 327+ associations and regulatory bodies worldwide. We operate across 29 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.