Core Concepts of Workplace Culture, Volume 1
This course covers the core concepts behind workplace culture and employee engagement. it offers a simple but powerful definition of culture and an actionable model for changing culture, with exercises along the way to get you actively working on culture quickly.
It explores specifically how the popular topics of core values and employee engagement fit into culture (in ways that may surprise you), and it closes with a maturity model for managing culture so you can see how evolved your current practices are when it comes to building and sustaining an effective culture.
Global keynote speaker – author and consultant – culture scientist.
Jamie is a speaker, author, consultant, and culture scientist who helps leaders uncover the genius inside their workplace cultures. With 30+ years of experience in conflict resolution, generations, and culture change, Jamie is also the author of four popular business books, including the award-winning Non Obvious Guide to Employee Engagement and his 2024 release, Culture Change Made Easy: See Your Hidden Workplace Patterns and Get Unstuck . He holds a Master’s in conflict resolution from George Mason and a certificate in Organization Development from Georgetown, where he has served as adjunct faculty.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
