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Courses/Human Resources/Workforce Planning and Talent Management

Understanding and Avoiding Overwhelm and Burnout

Stop running on empty and discover actionable strategies to break the cycle of chronic stress, protect your mental energy, and build a sustainable path to long-term well-being.

Created byChris Croft
5.0
(6 reviews)
BeginnerUpdated Apr 14, 2026
Understanding and Avoiding Overwhelm and Burnout

What You'll Learn

check_circleExplain burnout as a workplace phenomenon and differentiate individual symptoms from organizational drivers.
check_circleIdentify common psychosocial hazards and map them to practical HR and leadership interventions.
check_circleApply a standards-aligned approach to psychosocial risk management (identify, assess, control, review) using global guidance where applicable.
check_circleUse the five practical options for overload situations to create clear escalation and prioritization pathways for teams.
check_circleDesign a 30-day action plan for workload governance, manager enablement, and measurement (leading and lagging indicators).

About This Course

Burnout and overwhelm are not just individual resilience problems. In the workplace, they are strongly influenced by work design: demand levels, clarity of role, autonomy, support, relationships, and how change is managed. Global guidance increasingly treats these as psychosocial risks that can be assessed and controlled within an occupational health and safety mindset.

This advanced webinar is designed for professionals globally who build people systems, advise leaders, and influence how work is planned and executed. The session blends a practical performance model (achievement vs. quality of life) with organizational levers HR can actually pull: workload and capacity planning, role clarity, manager capability, escalation paths, meeting governance, and policies that reduce chronic stressors.

Where codes and standards are applicable, the webinar uses internationally recognized reference points to anchor good practice, including ISO 45003 (psychological health and safety at work - psychosocial risk management within ISO 45001), and evidence-based recommendations from the World Health Organization on mental health at work.

Your Instructor

Chris Croft
Chris Croft

Management Speaker and Author

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star6 reviews

Chris Croft is one of the UK's leading trainers and provides a wide variety of courses designed to involve, inspire and motivate people of all levels. To date Chris has trained some 87,000 people in person and millions online. His video courses are some of the most viewed in the world. Chris has come from an Engineering background, with a masters degree from Cambridge University, qualifying as a Chartered Engineer, and working as a senior manager in manufacturing for 10 years. He gained an MBA and worked as a university lecturer for four years before starting his own training company 25 years ago. Chris runs face to face courses in the UK, does zoom training for companies anywhere in the world, and makes video courses in his own studio. You can follow him on Linkedin and YouTube, and he has 18 books on Amazon.

Credit Information

Do these courses count toward my professional development requirements?

This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.

If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.

What Students Are Saying

5.0
Student's Choice
6 reviews

Frequently Asked Questions

We are a registered provider with 327+ associations and regulatory bodies worldwide. We operate across 29 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.