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Courses/Ethics/Business Ethics

The Truth Advantage: Ethical Communication in Business

Communicate with integrity to build unshakable trust, navigate ethical dilemmas, and protect your reputation in a world where perception is everything.

Created byMark Putnam
4.9
(14 reviews)
BeginnerUpdated Oct 15, 2025
The Truth Advantage: Ethical Communication in Business

What You'll Learn

check_circleCultivate an ethical appearance in business.
check_circleAddress and rectify negative ethical perceptions effectively.
check_circleMaster ethical decision-making in any situation.
check_circleApply critical ethical litmus tests to workplace dilemmas.
check_circleCommunicate with unwavering honesty and integrity.
check_circleLead by example, fostering ethical workplace cultures.

About This Course

Discover "The Truth Advantage: Ethical Communication in Business," a crucial course for navigating the complexities of integrity in the professional world.

In today's interconnected workplace, your "ethical appearance" is as vital as your professional one. This course provides a robust framework for fostering ethical communication and decision-making, ensuring that your actions consistently uphold your character and professional reputation.

You will learn to:

  • Understand the profound impact of perceived ethics in the workplace.
  • Avoid the pitfalls of "cover-ups" and make a conscious choice for honesty.
  • Master the "anatomy of an ethical decision," from defining the problem to analyzing outcomes and taking decisive action.
  • Apply "ethical litmus tests" to objectively evaluate the rightness of your decisions, ensuring honesty, legality, and consideration of consequences and public perception.
  • Appreciate the "power of a promise" and the critical role of transparent communication in building trust.
  • Cultivate your "moral conscience" to confidently navigate daily ethical dilemmas.
  • Establish and maintain "ethical boundaries" that foster personal integrity and organizational responsibility.
  • Embody "absolute values" such as honesty, integrity, responsibility, quality, trust, respect, teamwork, leadership, corporate citizenship, and shareholder value.
  • Effectively handle the "aftermath" of ethical missteps through sincere apologies, acceptance of consequences, and proactive measures to "make things right."
  • Stand firm on your "ethical island," maintaining your principles even when faced with opposing values or peer pressure.

By the end of this course, you will possess the practical tools and profound understanding needed to lead with integrity, communicate ethically, and build a reputation of unwavering trustworthiness in any business environment.

Your Instructor

Mark Putnam
Mark Putnam
menu_book6 courses
star67 reviews

Mark Putnam is the founder and CEO of Global Ethics Inc. and the author of many Global Ethics programs. Mark is a passionate educator, speaker, and author who founded Global Ethics to provide training programs that build character and focus on core values.

Credit Information

Do these courses count toward my professional development requirements?

This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.

If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.

What Students Are Saying

4.9
Student's Choice
14 reviews

Frequently Asked Questions

We are a registered provider with 327+ associations and regulatory bodies worldwide. We operate across 29 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.