Master the principles of continuous feedback, effective goal setting, and coaching to drive individual growth and organizational success.

Unlock the power of effective talent management with "The Principles of Performance Management." This course delves into the core concepts and strategies essential for fostering growth, driving productivity, and achieving organizational success in today's dynamic environment.
Understanding and applying robust performance management principles is crucial for aligning individual contributions with strategic goals, enabling continuous improvement, and cultivating an engaged workforce. This program provides a comprehensive overview, highlighting the shift towards more people-centric and agile approaches.
By exploring key frameworks and practical techniques, you will gain the knowledge and skills to implement systems that truly make a difference.
Key topics covered include:
Master these principles to build high-performing teams and create a culture of accountability and continuous development within your organization.

Empowering Human Potential | Work Psychologist | UX Specialist | AI Enthusiast | Remote Work Advocate
I’m a work and organizational psychologist passionate about optimizing employee experiences and integrating technology into HR processes. With extensive experience in UX research, remote work, recruitment, and AI development, I create solutions that enhance organizational performance and professional well-being.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.