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Courses/Career Development/Job Interview

The Pandemic Is The Right Time To Start Stay Interviews

Presenting here, the author describes precisely how Stay Interviews work along with their impact on cutting turnover by 30% and more.

Created byDick Finnegan
4.2
(9 reviews)
IntermediateUpdated Jul 6, 2020
The Pandemic Is The Right Time To Start Stay Interviews

What You'll Learn

check_circleUnderstand pandemic's impact on staff retention.
check_circleMaster core stay interview techniques.
check_circleBuild strong supervisor-employee trust.
check_circleForecast employee retention effectively.
check_circleDrive engagement with tailored solutions.

About This Course

The global pandemic has irrevocably shifted the landscape of work, creating unprecedented challenges for employee morale, trust, and retention. In these turbulent times, traditional engagement strategies often fall short. This course, "The Pandemic Is The Right Time To Start Stay Interviews," introduces a revolutionary, business-driven approach to not only retain top talent but also foster deep, lasting engagement when it matters most.

Led by the very inventor of the Stay Interview concept, this program offers unparalleled insights drawn from extensive global experience across diverse industries. You'll move beyond outdated surveys and one-size-fits-all programs to understand why the immediate supervisor-employee relationship is the single most powerful driver of retention and engagement.

Discover the transformative "Finnegan Zero" model, a proven framework for accountability, effective forecasting, and proactive talent management. Learn to quantify the true cost of turnover in your organization and set meaningful retention goals. The core of this course centers on mastering the art of the Stay Interview, including:

  • The five critical questions to uncover what truly motivates and concerns your employees.
  • Essential supervisor skills: active listening, empathetic probing, and taking genuine responsibility.
  • Strategies to build trust and reconnect with employees feeling scattered or disengaged.
  • How to create individual stay plans and forecast employee retention to anticipate and prevent departures.

Empower your leaders to cultivate a resilient, engaged workforce capable of navigating any future challenge. This course provides the practical, actionable tools needed to transform your organization's approach to employee relationships, ensuring your most valuable asset—your people—feel valued, understood, and committed, even amidst the greatest uncertainty.

Your Instructor

Dick Finnegan
Dick Finnegan
menu_book1 courses
star9 reviews

Dick Finnegan is THE global turnover and engagement expert, having cut turnover by 30% and more for healthcare, manufacturing, logistics, distribution centers, call centers, and other industries…and on all six inhabited continents. Dick has authored the top-selling SHRM-published book in history, The Power of Stay Interviews, along with four other books. BusinessWeek magazine has said “Finnegan offers fresh thinking for solving the turnover problem in any economy”. He has been similarly cited by Forbes, Chief Executive Magazine, and Consulting Magazine. As a supremely rated speaker, Dick Finnegan opens executives’ eyes to turnover’s mega-impact on their productivity and profits, and provides strongly-researched and business-driven ways to fix turnover, comparing those same solutions to the ways organizations improve sales and service. He holds bachelors and graduate degrees from The Pennsylvania State University and lives in Orlando, Florida. Speaker Video: https://www.youtube.com/watch?v=IN94gNsoZ40&feature=youtu.be LinkedIn Profile: https://www.linkedin.com/in/dick-finnegan-a718746/ Blog: http://c-suiteanalytics.com/blog/

Credit Information

Do these courses count toward my professional development requirements?

This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.

If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.

What Students Are Saying

4.2
Student's Choice
9 reviews

Frequently Asked Questions

We are a registered provider with 327+ associations and regulatory bodies worldwide. We operate across 29 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.