The course is not only designed to help you manage your inbox, it's going to help you manage your most precious resource - your time.

Tired of feeling buried by your inbox? In The Email Warrior, productivity expert Ann Gomez shares a proven, step-by-step system to help you clear your inbox—no matter how full it is—in under 3 hours. This practical course goes beyond email management to help you take back control of your time and reduce daily stress.
You’ll gain lifetime access to how-to videos, productivity tools, and powerful strategies to reduce email volume, write better messages, and maintain inbox zero long-term. It’s a short time commitment with life-changing results—because when you control your inbox, you control your day.

Speaker. Author. Founding President.
Clear Concept is a global training organization founded by Ann Gomez, a former Management Consultant and the best-selling author of "The Email Warrior". Ann is passionate about helping people do their best work. For almost 20 years, we have used our practical productivity tools, collaboration skills, and mindset practices to help busy people feel less overwhelmed and find more time in their day. We work with people all over the world and across industries: law, finance, education, and healthcare. Ann leads engaging and inspiring keynote addresses and interactive workshops. She is also an active blogger and has been featured in The Globe & Mail, on CBC Radio, Global TV, BNN, and other major news outlets and online platforms.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.