Build, support, and lead teams—remote, hybrid, and cross-cultural—using proven frameworks and tools.

This course, "The Complete Team Leader: Build High-Performance Teams," dives deep into the art and science of fostering exceptional teamwork. Effective leadership is crucial for transforming a mere group of individuals into a cohesive, high-performing unit. Through engaging content, we explore proven models and practical strategies to equip you with the essential skills to lead your team to success.
You will learn to:
By the end of this course, you will possess a comprehensive toolkit to lead any team, anywhere, ensuring sustained high performance and a thriving team environment.
Includes full course workbook with recommended reflective exercises for each module.

Business Trainer, Author and Speaker
Dr Mike Clayton is a business trainer, author and speaker. Since 2002, he has been helping professionals, managers and leaders to excel in their roles with management, leadership, and personal effectiveness training. Mike has written over a dozen books for major publishers like Wiley, Macmillan and Pearson, including: Powerhouse, How to Manage a Great Project, How to Speak so People Listen, Brilliant Time Management, and The Influence Agenda. Mike's professional background is 12 years as a project management professional with the London office of international management consultancy Deloitte. Prior to that, Mike had an academic career in Physics, working at the world renowned Schuster Laboratory of the University of Manchester.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.