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Courses/Leadership/Team Development

The Complete Team Leader: Build High-Performance Teams

Build, support, and lead teams—remote, hybrid, and cross-cultural—using proven frameworks and tools.

Created byMike Claytonworkspace_premium
4.9
(226 reviews)
BeginnerUpdated Oct 17, 2025
The Complete Team Leader: Build High-Performance Teams

What You'll Learn

check_circleUnderstand dynamics shaping high-performance teams.
check_circleDefine team characteristics for effective collaboration.
check_circleIdentify leadership styles for team development.
check_circleCultivate strong team culture and trust.
check_circleAddress team dysfunctions and conflicts.
check_circleDevelop skills for leading remote and diverse teams.

About This Course

This course, "The Complete Team Leader: Build High-Performance Teams," dives deep into the art and science of fostering exceptional teamwork. Effective leadership is crucial for transforming a mere group of individuals into a cohesive, high-performing unit. Through engaging content, we explore proven models and practical strategies to equip you with the essential skills to lead your team to success.

You will learn to:

  • Understand the fundamental differences between groups and teams.
  • Apply classic team development models like Tuckman's "forming, storming, norming, performing" and Cogs Ladder to guide your team's evolution.
  • Master the art of servant leadership, providing your team with necessary resources and protecting them from distractions.
  • Cultivate strong, adaptable team norms and handle conflict effectively, even in challenging situations.
  • Leverage diverse skills and personalities, drawing insights from Belbin's Team Roles and Margarison and McCann's Team Management Wheel.
  • Lead and motivate remote and multicultural teams, overcoming communication barriers and fostering trust.
  • Support individual growth and learning within your team, aligning personal development with team goals.
  • Address common teamwork problems, such as underperformance, lack of motivation, and internal conflicts.
  • Facilitate productive team meetings and strategic problem-solving sessions.
  • Guide your team through periods of change, stress, and transition with empathy and strategic direction.
  • Recognize the power of team celebration in reinforcing positive behaviors and driving continuous improvement.

By the end of this course, you will possess a comprehensive toolkit to lead any team, anywhere, ensuring sustained high performance and a thriving team environment.

Includes full course workbook with recommended reflective exercises for each module.

Your Instructor

Mike Clayton
Mike Clayton

Business Trainer, Author and Speaker

menu_book25 courses
star1,397 reviews

Dr Mike Clayton is a business trainer, author and speaker. Since 2002, he has been helping professionals, managers and leaders to excel in their roles with management, leadership, and personal effectiveness training. Mike has written over a dozen books for major publishers like Wiley, Macmillan and Pearson, including: Powerhouse, How to Manage a Great Project, How to Speak so People Listen, Brilliant Time Management, and The Influence Agenda. Mike's professional background is 12 years as a project management professional with the London office of international management consultancy Deloitte. Prior to that, Mike had an academic career in Physics, working at the world renowned Schuster Laboratory of the University of Manchester.

Credit Information

Do these courses count toward my professional development requirements?

This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.

If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.

What Students Are Saying

4.9
Student's Choice
226 reviews

Frequently Asked Questions

We are a registered provider with 327+ associations and regulatory bodies worldwide. We operate across 29 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.