A Guide on Managing Emotions
Do you wish your relationships—at work or in life—were stronger, more positive, and less stressful? Whether you struggle with conflict, say the wrong thing at the wrong time, or want to grow into a leadership role, this course is here to help. It’s designed for anyone looking to improve communication, build trust, and handle tough situations with more confidence and clarity.
Through practical strategies and real-world insights, you’ll learn how to navigate relationships with emotional intelligence and purpose. This course will not only help you strengthen personal and professional connections—it will also prepare you to step into leadership with authenticity and effectiveness.
Corporate Psychologist, Life Coach, and Author of The Consummate Leader
I am Dr. Patricia Thompson, and I’m a corporate psychologist, coach, and author who has been working with motivated clients to help them uncover their strengths, find purpose in their life and work, and achieve their goals for over a decade. As a clinically trained psychologist who has worked in corporations, clinics, counseling centers, and hospitals, I know that our personal and professional lives are intertwined. So, I take a holistic approach to helping you to get the results you want in your life. With a blend of science, psychology, experience, and spirituality, our work together will transform your life.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
