Leadership and management strategies tosupport staff in uncertain and anxious situations.

In this session, you will learn team-building strategies that work in good times as well as when your team is stressed by uncertainty and anxiety. These strategies provide easy to use, tried, and true tools and resources - they are the best practices of managers and leaders that anyone can learn from, no matter what your place is in the organization.

Lead Trainer at the Manager's Boot Camp
With over 25 years of experience in management and executive leadership roles, she has a passionate commitment to the development of managers to succeed and enjoy their work. She holds a B.Sc. from the University of Toronto and a M.Sc. from the University of British Columbia. The Manager’s Boot Camp provides on-line learning as well as immersive and interactive in-person workshops. Carla has given numerous presentations about management and leadership in Canada and internationally.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.