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Courses/Accounting & Tax/Soft Skills for Accountants

Talk This Way – Communication Skills for the Accountant

Effective strategies to improve written and verbal communication skills with clients.

Created byChris Harper
4.6
(132 reviews)
BeginnerUpdated Sep 7, 2023
Talk This Way – Communication Skills for the Accountant

What You'll Learn

check_circleRecognize best practices for both written and verbal formats.
check_circlePervasive best practices for effective communication.
check_circleAdapt content depth and delivery as appropriate for the intended audience.
check_circleDraft talking points for a media interview.
check_circleUnique considerations for verbal presentations.
check_circleEnhance audience engagement.

About This Course

Have you ever met an accountant who exhibits solid technical prowess but possesses lackluster communication skills? It is not unusual to meet a savvy accountant who is a technical expert but could enhance the delivery of written and spoken words.

This course is designed to help CPAs improve their written and verbal communication skills. Participants will learn how to tailor communication to their audience, with particular emphasis on techniques for crafting a message that effectively engagingly conveys technical information.

The course’s author will share personal success tips gleaned from more than two decades of experience communicating myriad topics to a variety of audiences.

This course provides essential strategies for:

  • Tailoring your message to various audiences and situations.
  • Crafting clear, concise, and professional written communications, from emails to articles.
  • Utilizing visual aids effectively to support your message in reports and presentations.
  • Delivering confident and engaging verbal presentations and media interviews.
  • Overcoming common challenges like writer's block and presentation anxiety.
  • Understanding the importance of proper citation and maintaining quality in all communications.

By mastering these skills, you'll build stronger relationships, increase your impact, and advance your accounting career.

Your Instructor

Chris Harper
Chris Harper
menu_book24 courses
star3,212 reviews

Dr. Christopher Harper, CPA, MBA – Chris is a CPA with the heart of a teacher. He is an assistant professor of accounting with Grand Valley State University's Seidman College of Business. He also serves as a senior manager and director of education for Hungerford CPAs & Advisors. Chris has been serving tax and accounting needs of closely held business and individuals since 1998.

Credit Information

Do these courses count toward my professional development requirements?

This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.

If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.

What Students Are Saying

4.6
Student's Choice
132 reviews

Frequently Asked Questions

We are a registered provider with 327+ associations and regulatory bodies worldwide. We operate across 29 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.