You will learn how to identify gaps that are created as a result of cultural differences and be introduced to potential solutions that proactively support Veterans seeking employment.
Human Resource professionals and leaders have a social obligation to our Veterans that goes beyond simply celebrating their service once a year during Remembrance Day. It also is more than self-assigning a “Veteran friendly” label because an effort is made to recruit and hire Veterans.
Research shows that many Veterans struggle with the transition from their life and career as a military service member to one as a civilian. In organizations, these transitional issues result in reduced engagement and costly turnover among our Veteran candidates and employees. In this course, you will learn how your Human Resource practices and strategy can proactively address Veteran transition issues in order to foster their success, as well as that of the organization.
You will learn how to identify gaps that are created as a result of cultural differences and be introduced to potential solutions that proactively support Veterans seeking employment with, as well as those hired by your organization.
Kathy Crenshaw has a Masters in Education in Learning and Instructional Technology from Arizona State University and has 30 years’ experience in talent management, organizational development, leadership and performance management, training program design and course development, and process re-engineering. She is certified in multiple leadership and competency models, change management philosophies, Lean and Six-Sigma methodologies, and maintains the HR professional certifications of SPHR and CSP-SHRM. She is a published author of a book and multiple articles and has been selected to speak at national, state and local conferences on leadership development and diversity issues specializing in onboarding and retaining Veterans. Kathy has experience within multiple industries to include manufacturing and distribution, real estate, banking and finance, healthcare, energy, aviation, and higher education. Kathy lives in Arizona with her husband and enjoys family time with her daughters and their families. When she isn’t working…and even when she is…she likes to play and work from her second home in Rocky Point, Mexico.
Linda Maddy has a Masters in Social Work from Portland State University and has worked over 15 years as a licensed clinical social worker. She worked exclusively with Veterans for eleven years with concentrations in complex addictions and mental health, and is a national master trainer on Veterans’ post-deployment reintegration issues. Linda was one of the founding members of the US Dept. of Veterans Affairs Veterans Justice Outreach program. As part of the program she worked with Veterans in the criminal justice system, trained law enforcement on Veteran issues and helped develop Veterans Courts. Linda is a certified instructor for: Mental Health First Aid for Public Safety, Trauma Informed Response for Criminal Justice Officer and Certified Crisis Intervention Specialist II. Linda has certifications in Trauma Informed Practice, Critical Incident Stress Management, Crisis Intervention Team Coordinator, and National Anger Management Specialist II. Linda provides supervision for clinicians seeking licensure. Linda lives in Vancouver, WA with her husband and their Great Pyrenees, Gracie and Corgi, Rocky. She is blessed with her three adult children and their families, seven grandkids and one great grandchild.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
