Fundamental principles that all aspiring leaders and existing leaders must adhere to.

Great leaders aren't born—they're built through experience, self-awareness, and intentional growth. In this inspiring session, you'll explore the core leadership principles, or "leadership gems," that have shaped one leader's professional journey. Drawing on personal stories of overcoming fears, embracing volunteerism, and developing mindfulness and positivity, this course offers a relatable and practical approach to leadership development.
Whether you’re an aspiring leader or looking to refine your leadership style, you’ll walk away with actionable insights on how to harness your strengths, address your weaknesses, and embody the traits of impactful, resilient leaders. These leadership gems are timeless tools you can apply immediately to elevate your career and influence.

Auditor General at Auditor General's Department Jamaica
Mrs. Pamela Monroe Ellis was appointed Auditor General of Jamaica in 2008. In 2012 she was appointed to the Board of the International Federation of Accountants (IFAC) and in 2016 she was re-appointed to serve as Chair of its Governance Committee. Her tenure on IFAC’s board ended November 2018. Mrs. Monroe Ellis was appointed Secretary General of the Caribbean Organization of Supreme Audit Institutions (CAROSAI) in 2016, and in the same year, to date, she serves as Jamaica’s representative on the Caribbean Community (CARICOM) Secretariat Audit Committee, which she Chairs. She is also a member of the INTOSAI Development Initiative (IDI) Board. Locally, Mrs. Monroe Ellis serves as a Commissioner of the New Integrity Commission having previously served as commissioner of the former Integrity Commission and the Commission for the Prevention of Corruption. Mrs. Monroe Ellis is also a former Chair of the Institute of Chartered Accountants of Jamaica’s (ICAJ) Investigations Committee. Mrs. Monroe Ellis is a Fellow of the Institute of Chartered Accountants of Jamaica (ICAJ) and the Association of Chartered Certified Accountants (ACCA, UK). She enjoys reading.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.