In this course, you will learn strategies to transition into a new manager role. We will cover how to supervise others and ways to strategically navigate office politics.
This course provides a framework for success for new managers. Moving into a new leadership role is a big leap of faith and a significant change to your day today. Whether you need to learn how to supervise a new staff or how to navigate your new role in the organization, this course will set you up for success.
Learn how to set goals, delegate work, deliver feedback, and resolve conflict in the first video of this course, Supervising Others.
The second half of this course will help you understand the purpose and benefit of office politics, how to set boundaries, interact and influence colleagues, and effectively work with different personalities.
Field of Study: Business Management & Organization
CPA and Sales Evangelist
Ty is a CPA with almost 20 years of experience in both public accounting and sales. Ty worked as an accountant at firms ranging from small to large prior to moving into the accounting technology sector successfully building sales training programs for both Wolters Kluwer and Bloomberg BNA. Working in different areas of the accounting industry, Ty recognized that sales and business development skills are a necessary part of the job of a CPA, but also the most underserved in terms of skill development and training. Ty’s passion is to provide the tools necessary for accountants to not only be successful, but also enjoy business development. Ty has a Bachelor’s degree in Accountancy from Transylvania University in Lexington, KY.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
