Master the art of strategic writing to lead with impact and build strong, motivated teams. Transform your communication for clarity, influence, and professional success.

As a leader, your writing both represents you and helps you set an example. By using clear and concise writing strategically, you can positively impact not only business outcomes but also teamwork and professional relationships.
The words you use with your team can also impact their engagement and performance. Writing strategically helps you use intentional writing as a management tool—to inspire, coach, direct, and provide actionable feedback.
Intentional, strategic writing can help leaders project and inspire confidence, manage conflict productively, and boost team motivation and engagement. Similarly, leaders can use intentional language to convey respect, set examples for the team, include others, and build community.
This course also highlights the ways in which the choices leaders make in their writing can impact morale, retention, and team wellness. Participants will get strategies for crafting messages that meet the needs of today’s readers while also building trust and conveying respect.

Practical writing and communication skills for work, school, and life.
High-Value Writing is a modern-day virtual school on a mission to help everyone use writing to their advantage—to meet goals and build positive relationships. We believe everyone deserves to navigate writing and communication with flexibility and confidence. By being adaptable in our writing, we can make intentional communication decisions that benefit our lives and relationships. That’s why High-Value Writing teaches communication principles that extend across all areas of writing—from business writing to academic writing to poetry and prose. In 2018, Erin Lebacqz started High-Value Writing to disrupt the ways we teach, use, and talk about writing. Our workshops, books, videos, and eLearning courses empower you to use practical communication strategies intentionally and independently. We believe strategic writing is one of the most effective ways to meet goals and improve personal and professional relationships. We hope you’ll join our growing community on this path towards a world connected by thoughtful, intentional communication.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.