Learn the soft skills for personal development & success in life & work, with over 100 practical tips & strategies
Are you currently having soft skills challenges in your life and work? Do you want to develop your soft skills for success in life and work? Do you want to learn more about the essential soft skills and how to apply these skills in your life and at work? This course is a practical action-oriented course designed to give you the tools, tips, and strategies to develop your soft skills for personal development and success in your life and at work, with over 100 practical tips & strategies. This course aims to give you an insight into the essential soft skills and how you can use these, as well as to look at your own soft skills and identify the areas where you want to improve. The course will also give you a wealth of soft skills tools, tips, and strategies to use for personal development and success in your life and at work. As you go through the course you will be able to apply the learnings and develop your own personalized soft skills plan. The course is designed to be practical and relevant to real life. It includes lots of ideas, tips and strategies, straightforward explanations, and lots of information for you to use as to how to develop and improve your soft skills. It is not a theoretical or academic course on soft skills. What are soft skills? Soft skills are the personal qualities that help you thrive in life and in the workplace. They are the behavioral and interpersonal skills that relate to how effectively you interact with others and handle everyday life and specific situations. These are quite different from hard skills which refer to the specific knowledge and abilities that you need to perform your job effectively or to complete a task. Hard skills are the measurable skills acquired through training, education, and practise. In a competitive labour market, prospective employees who demonstrate they have a good combination of hard and soft skills often see a greater demand for their services. In this course, we cover a whole range of essential soft skills, including: * Communication and relationships skills, including communication and building rapport, listening, asking questions, body language, emotional intelligence, and relationships. * Action skills, including goal setting, planning and taking action, productivity and effectiveness, decision-making and problem-solving, learning and development, and asking for help and support. * Self-management skills, including health and well-being, thinking, confidence and assertiveness, and resilience. Field of Study: Personal Development
Business coach, mentor & stress management consultant
Liz Makin is an online course instructor focusing on personal development including courses on anxiety management, communication, conflict management, people management, resilience, soft skills, stress management, time management and work life balance. The courses are practical and relevant to real life with lots of ideas, tools, tips and strategies. Liz Makin is an experienced business coach, business mentor and stress management consultant with over 25 years of business experience at senior management and director level. She has a Masters degree in Coaching and Behavioural Change and is a Fellow of the Institute of Chartered Accountants of England and Wales. Liz has been running her own business Makin It Happen - Coaching, Mentoring & Stress Management since 2002, which provides business coaching, business mentoring and stress management to business owners, directors, managers and professionals from small and medium sized companies to international organisations. Liz support clients to maximise the performance of their business, to maximise their own personal performance at work, in dealing with high levels of stress at work or in their business, when going through stressful and challenging times and in managing stress and building resilience to stress over time.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
