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Courses/Business/Sales skills

Selling Skills for Professionals: Part 2 Making the Sale

In this course, Part 2 of Selling Skills for Professionals, I cover the sales process – converting a prospect into a client.

Created byRoss Maynard
4.8
(13 reviews)
BeginnerUpdated Sep 30, 2021
Selling Skills for Professionals: Part 2 Making the Sale

What You'll Learn

check_circleOn completion of the course, delegates will be able to:
check_circleDescribe a five-stage sales process for professional services
check_circleIdentify the core skillset needed for selling professional services
check_circleDeploy best practice when creating webinars to engage prospects
check_circleExplore a prospect’s current situation on an online video call
check_circleIdentify a prospect’s pain points and explore their root causes and impacts
check_circleCoach a prospect to visualise the future state they would like to get to be resolving the problems identified
check_circleHandle objections surfaced as the prospect moves towards closing the sale
check_circleUnderstand why people buy professional services, and why they don’t buy
check_circleReduce buyer’s remorse and plan to develop the client relationship after the sale

About This Course

Welcome to Selling Skills for Professionals: Part 2 Making the Sale.

In Part 1 of Selling Skills for Professionals I covered prospecting, that is identifying potential future clients and making the initial approach. In this course, Part 2 of Selling Skills for Professionals, I cover the sales process – converting a prospect into a client. In Selling Skills for Professionals: Part 2 Making the Sale, I look at the skills you need for selling professional services and how to create a series of webinars to build prospects’ interest. I then cover a five-step sales process in detail:

  1. Understand the current situation
  2. Surface the pain points
  3. Exploring the impacts of the pain points
  4. Shape the future state
  5. Close the sale

The course also covers why people buy professional services, and why they might not buy; and it shows how to deal with objections.

Selling professional services is not like selling a car, or solar panels. It’s about building a relationship with a prospect as a professional advisor; coaching them through the challenges facing them; and offering services tailored to their needs which will help the prospect make tangible improvements.

If you want to know how to sell professional services successfully, this is the course for you.

I hope you enjoy the course.

Your Instructor

Ross Maynard
Ross Maynard

Business author and consultant, specialising in performance measurement and improvement

menu_book60 courses
star3,769 reviews

I am a Fellow of the Chartered Institute of Management Accountants in the UK and work as an author of business courses and a process improvement consultant. I have over 30 years' experience and live near Stirling in Scotland, with my wife, daughter and Cocker Spaniel. I aim to make my courses accessible and understandable. My courses focus on business topics including KPIs, performance measurement, approaches to business improvement, Agile and Lean. I hope you enjoy my courses.

Credit Information

Do these courses count toward my professional development requirements?

This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.

If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.

What Students Are Saying

4.8
Student's Choice
13 reviews

Frequently Asked Questions

We are a registered provider with 327+ associations and regulatory bodies worldwide. We operate across 29 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.