Develop your sales people with a range of skills to succeed in variety of sales situations.
This is a course which shows how to develop sales people to easily achieve success. Once this course is completed, you will have learned how to develop salespeople to perform at their best and reach their potential, no matter what their skill level. You will learn to hire the people with the right attitude and skills by using work tests during recruitment. You will set your salespeople up from day 1 ensuring they have strong personal business plans and attend regular training. You will create a desire to belong and an opportunity to build relationships.
Relationship selling focuses on the interaction between the buyer and the seller rather than on the price or details of the product. It involves developing long-term relationships with your customers — rather than focussing simply on one transaction. Relationship selling involves interacting with customers to create strong, even emotional, connections.
This program shows how to overcome six typical challenges faced by experienced sales people. A great way to encourage positive sales skills and behaviours.
Whether you are preparing to interview someone for a sales position, or even if you are applying for a sales position, this case study will provide useful skills and strategies for both sides of the interview. It is an ideal program for anyone involved in selection interviewing – sales managers, team leaders, consultants, trainers, business owners and HR personnel.
Lastly, we all need to be able to sum up our business ideas in as few words as possible, clearly and succinctly. When you have a business proposal or idea you want to present, internally or externally, there are some key points to learn to pitch effectively. This is a useful skill for any independent business owner, service provider, consultant, entrepreneur or anyone with a business, service or proposal to present to a prospective client, partner or financier.
Eve Ash is a psychologist, film producer and international speaker. She is an expert in human behavior – leadership, communication, service, motivation, performance and justice. Eve founded Seven Dimensions, producing over 1000 comedy, drama and interview style videos, TV shows, feature documentaries and e-learning courses including the hilarious LA-business-based Cutting Edge Communication Comedy Series. Eve has won an Australian Businesswoman of the Year award, and over 170 film awards.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
