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Courses/Business/Sales skills

Sales 101: Appointment Making Tips & Tricks

How to get people to say “yes” when you ask for an appointment

Created byBigger Brains
4.5
(11 reviews)
IntermediateUpdated Jan 3, 2025
Sales 101: Appointment Making Tips & Tricks

What You'll Learn

check_circleExplain essentials of appointment making
check_circleSummarize the model of appointment making
check_circleDiscuss how to answer a direct question or direct statement

About This Course

Get people to say “yes” to your request for an appointment

The first step in being a successful salesperson is to have someone to sell to. In this course, professional sales trainer Marisa Pensa walks you through the basics of getting sales appointments. This includes learning what you should say on the phone or in person, and also what not so say, whether on the phone or in person. You’ll also look at key techniques to help you make your phone calls more effective and worth your time. And you’ll also learn how knowing your numbers will help you strategize and use your time in the most effective way possible.

Your Instructor

Bigger Brains
Bigger Brains

Powering Productivity, One Brain at a Time!

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Combining TV-style video production with modern graphics and animation, Bigger Brains courses are popular with both learners and training professionals around the world. Our top teachers and subject matter experts have real-world experience and create the most realistic and comprehensive training courses possible. Bigger Brains courses are built in a unique “Teacher/Learner” style, featuring two people on camera to recreate some of the interactivity and physiological benefits of classroom training, including dialogue, humor, and practical use case examples. This Uniquely Engaging™ video-based format is more enjoyable and more effective than traditional eLearning formats.

Credit Information

Do these courses count toward my professional development requirements?

This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.

If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.

What Students Are Saying

4.5
Student's Choice
11 reviews

Frequently Asked Questions

We are a registered provider with 327+ associations and regulatory bodies worldwide. We operate across 29 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.