Symptoms Stand in the Open -- Problems Hide in the Weeds.
Are you ready to tackle real-world business challenges? This course equips you with the tools to resolve complex problems that go beyond textbook theory. With 90 minutes of video content spread over 11 modules and a downloadable guidebook, you'll work through 37 practical exercises designed to enhance your problem-solving and decision-making skills. Led by industry veterans Bill and Ken, this course dives deep into resolving intricate business issues involving multiple components, stakeholders, and ever-evolving dynamics.
Whether you’re a business leader or a manager, you’ll leave with actionable strategies to identify root causes, develop comprehensive solutions, and drive meaningful change in your organization. Join us to make complex problem-solving a key asset in your leadership toolkit!
Consulting Business Educator: engineer/consultant/author/teacher
Bill is a consulting-educator with over 55 years of experience spanning four separate careers:  military (USMC), engineering, business consulting, and education.  He’s a founding Principal of MindPrep Education, a small business that specializes in helping middle managers, emerging business leaders and professionals become better thinkers and leaders. He does this through writing, workshops, team facilitation, and one-on-one coaching. Bill has published six books. ·        He is the lead co-author of The Prepared Mind of a Leader: Eight Skills Leaders Use to Innovate, Make Decisions, and Solve Problems (Jossey-Bass, 2006).  ·        He co-authored Rethink, Reinvent, Reposition: 12 Strategies to Renew Your Business (Adams Media, 2010). ·        He authored an e-book for Adams Media in 2011:  Rightsizing Your Business: Breakthrough Strategies to Create a Flexible and Profitable Business in Any Economy  ·        MindLab II, was published in 2014 to provide short exercises to improve critical thinking. ·        Demystifying Business Strategy was published in 2019. This concise workbook is focused on helping leaders answer six questions that demand solid answers. ·        How to Turn Strategic Concepts into Actionable Strategy was published in 2019. This workbook is focused on understanding twelve factors that determine strategic success and the interrelationships among them. Bill has an undergraduate degree in Socio-Technical Systems Engineering from the University of Illinois at Chicago and an MBA from DePaul University. Contact: Telephone: (312) 802-6476 or bill.welter@mindprep.com . Offices are in Loveland, Colorado.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
