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Courses/Leadership/Leading in a Crisis

Reimagining Professional Services Post-Pandemic

In this course you will learn how to fashion a professional practice in the post-pandemic era. Major topics include: People, Technology, and Best Practices.

Created byDana (Rick) Richardson
4.4
(14 reviews)
BeginnerUpdated May 6, 2021
Reimagining Professional Services Post-Pandemic

About This Course

COVID-19 created an unprecedented economic crisis that accountants were called upon to triage and stop continued economic bleeding.

Accountants had to help many business owners and colleagues make difficult business decisions that often went well beyond just finance. This webinar will explore what professional services will be like after the pandemic.

The content is broken into three major areas: People, Technology and Best Practices. You’ll explore leadership qualities including Trust, Purpose, Mindfulness, Nimbleness, Focus, and Diversity. These qualities combined with our core competencies of ethics and objectivity can play critical roles in driving better decision-making and organizational structure and performance. Looking at future technologies impacting professional practice in the rest of this decade, we’ll discuss Artificial Intelligence, 5G and 6G communications, and Augmented Reality. Finally, we’ll explore Best Practices.

We’ll discuss the three phases of the pandemic: Shelter-In-Place, Re-Opening, and Post-Pandemic. We’ll look at learning hubs for organizational learning and finish with some thoughts on how to be better prepared to easily pivot when confronted with the next disruptive event by applying what we’ve learned during the last year.

Your Instructor

Dana (Rick) Richardson
Dana (Rick) Richardson
menu_book1 courses
star14 reviews

Dana R. (Rick) Richardson, CPA, CITP, CGMA Rick Richardson is Managing Partner of Richardson Media & Technologies, LLC, a multi-media and strategic technology consulting company. Prior to forming his current company, he had a 28-year career in technology with Ernst & Young, the last twelve years of which he served as National Director of Technology. Rick has been named to the “Technology 100” – the annual honors list of the 100 key achievers in technology in America and honored by the American Institute of CPAs with two lifetime achievement awards for his contributions to the profession in the field of technology. He has been named as one of the “Top 100 Influential People in Accounting” by Accounting Today magazine. In 2012, he was inducted into the Accounting Hall of Fame by CPA Practice Advisor magazine. In 2019, Marquis Who’s Who in America awarded Rick a Lifetime Achievement Award. He is a sought-after speaker around the world, providing his thoughts on the future of technology to thousands of business executives, professionals, community leaders, educators and students.

Credit Information

Do these courses count toward my professional development requirements?

This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.

If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.

What Students Are Saying

4.4
Student's Choice
14 reviews

Frequently Asked Questions

We are a registered provider with 327+ associations and regulatory bodies worldwide. We operate across 29 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.