Master advanced interview techniques and apply professional aptitude diagnostics to make confident, evidence-based hiring decisions that truly match people and positions.
Hiring the right people is one of the most important responsibilities in leadership - and often one of the most difficult.
In a competitive job market, good intuition is not enough.
You need structure, clarity, and a reliable process to evaluate candidates effectively.
This course shows you how to conduct interviews in a structured and professional way - from preparation to final decision.
You learn how to identify real potential, reduce bias, and make better hiring decisions.
Structured interviewing
Understand how to plan and run effective interviews with clear objectives.
Candidate evaluation
Learn how to assess both skills and personality in a reliable way.
Advanced questioning techniques
Ask better questions that reveal real competence and behavior.
Interview psychology
Understand how candidates think, react, and present themselves.
Making better hiring decisions
Compare candidates objectively and avoid common evaluation mistakes.
Professional interview closing
End interviews in a structured way and ensure a strong candidate experience.
This course is built around real hiring situations and practical application - not theory.
You learn methods that can be used directly in your next interview process.
You hire more confidently, more consistently, and with better results.
You reduce wrong hires and build stronger teams through better decision-making.
HR Expert | Certified Trainer & Business Coach | Mediator | Author
Welcome to my profile! I'm Thomas, a dedicated HR professional, business coach, and mediator with over two decades of experience in leadership and people development. With a specialization in Human Resource Management and Production & Logistics Management during my studies, I’ve built my career around helping individuals and organizations grow. Over the years, I’ve designed and delivered impactful training programs, guided leaders in their development, and supported professionals in mastering the challenges of modern leadership. As a certified trainer and experienced personnel developer, I bring both proven concepts and practical insights into my sessions. My role as HR Leader in the KTX Group enables me to integrate real-world examples into my seminars, ensuring they are relevant, engaging, and results-driven. In addition, I’ve worked as a recruiter and conducted hundreds of job interviews, gaining valuable knowledge of application processes and the intricacies of hiring – experience I now use to support both professionals and organizations in reaching their goals. In 2023, I founded the Growing Mind Academy, a passion project dedicated to empowering individuals to achieve their career ambitions. Through a mix of online and live training formats, I offer high-quality learning experiences, proven strategies, and exclusive knowledge that have already benefited many. I’m committed to providing you with the tools and concepts you need to succeed in your career journey. Are you ready to take the next step? I look forward to welcoming you to one of my courses soon. Best regards, Thomas
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
