Navigate ethical complexities by recognizing and mitigating inherent biases; enhance integrity and decision-making in your professional practice.

Biases affect all of us all the time. It is, therefore, important to build our awareness to recognise our biases and their impact on our daily lives to enable us to mitigate their impact. This is particularly relevant when we consider biases’ impact on ethical decision making.
In this session, we will address the following:
• Conscious and unconscious biases.
• Biases and their impediment to ethical behaviour.
• Biases’ impact on ethical thinking and ethical decision making.
• Case study application.

Australia's Leading Professional Association for the Financial Advice Profession
The Financial Advice Association of Australia (FAAA) is the leading body representing financial planning and financial advice professionals in the Southern Hemisphere. We deliver high-quality learning experiences designed to drive real-world-results for professionals. With thousands of professionals benefiting from our Continuing Professional Development (CPD, PD, CPE, CE) webinars, we’ve helped lawyers, accountants, financial planners, financial advisers, solicitors, fund managers, financial coaches, government officials, insurance and mortgage brokers and many more professionals enhance their skills, stay informed, remain compliant and advance in their careers. We bridge the gap between theory and practice, offering content curated by industry experts to equip you with practical knowledge in high-demand areas. Investing in the FAAA’s professional development content means choosing quality, convenience and credibility. We delve into current issues often with live case studies presented by professionals who walk the talk. Our webinars are not only informative but also practical, providing you with actionable insights that you can apply in your daily practice. Our speakers are from various backgrounds, including law, accounting, finance and more. We specialise in practical training in areas such as Ethics, Regulatory & Compliance, Expat- Tax, Client Care and Technical Competence. Whether you are a professional, recent graduate, manager or lifelong learner, you’ll find practical courses to advance your career with confidence.

Head of Professional Standards | Financial Advice Association Australia (FAAA)
Rob has been working with the FAAA since March 2021 and is responsible for delivering the FAAA’s professionalism function. He has over 15 years’ experience in the financial services industry in Australia and internationally, working in both the public and private sectors, for wealth management firms, top tier banking groups and regulatory bodies, specialising in dispute resolution and advice review.
Executive Director of Prosperity Financial Services
Nidal Danoun is the executive director of Prosperity Financial Services. He provides advice and training to organisations, businesses, and professionals in the areas of financial services regulation, compliance, ethics, corporate governance, and culture. Nidal is also a lecturer at the University of New South Wales (UNSW) Business School and the Australian Graduate School of Management (AGSM) in the areas of wealth management, ethics, and estate planning. He is also a Certified Ethics Trainer with the CFA Institute. Nidal regularly works with regulators, large financial institutions, and accounting firms in the areas of ethics, leadership, governance, and financial services regulation. Nidal holds a Master of Commerce in finance and business law. He is a Chartered Accountant, a Fellow CPA and Financial Planning Specialist, a Certified Financial Planner, a Chartered Tax Adviser, and a member of the CFA Institute. Nidal has over 25 years of experience in the financial services industry.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.