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Courses/Human Resources/Employee Training/ L&D Training

Reaching the Untethered Modern Learner

This course will examine the concept of digital fluency.

Created byI4PL Billing
IntermediateUpdated Aug 24, 2020
Reaching the Untethered Modern Learner

What You'll Learn

check_circleDescribe the characteristics and expectations of the untethered modern learner, including how on-demand digital culture has changed the way people seek and engage with learning content.
check_circleApply micro-learning design principles — including chunking, content reduction, and retrieval spacing — to create focused learning experiences suited for mobile consumption.
check_circleIdentify the practical possibilities and limitations of micro-learning for mobile delivery, including considerations around screen size, data plans, device accessibility, and content depth.
check_circleExplain how SMS messaging and chatbot technology can be used to support performance reinforcement, retrieval practice, onboarding, and post-training sustainment.
check_circleApply neuroscience principles — including the hippocampus's 20-minute processing limit, the role of retrieval in retention, and the value of sleep between learning episodes — to inform the design and
check_circleEvaluate existing tools and platforms available within their own organization and identify realistic ways to adapt mobile and messaging-based approaches within their context. 

About This Course

Reaching the Untethered Modern Learner

Today's learners are different. They are mobile, distracted, and accustomed to getting information on demand — Netflix-style convenience, Uber-style immediacy, Airbnb-style access from anywhere. For learning and development professionals, this shift raises an urgent question: how do you reach people who are no longer tethered to a desk, a classroom, or a fixed schedule?

This course explores practical, low-barrier strategies for designing learning experiences that meet modern learners where they are. Drawing on expertise in digital fluency and mobile learning, the instructor examines how tools like YouTube, micro-learning, SMS messaging, and chatbots can be combined with insights from neuroscience to create learning that is engaging, accessible, and more likely to stick.

Whether you work in a large organization with security constraints or as an independent consultant, this course will challenge you to rethink your design assumptions and find new ways to deliver learning that is interactive, relevant, and built for how people actually consume information today.

Learning Objectives

By the end of this course, participants will be able to:

  1. Describe the characteristics and expectations of the untethered modern learner, including how on-demand digital culture has changed the way people seek and engage with learning content.
  2. Apply micro-learning design principles — including chunking, content reduction, and retrieval spacing — to create focused learning experiences suited for mobile consumption.
  3. Identify the practical possibilities and limitations of micro-learning for mobile delivery, including considerations around screen size, data plans, device accessibility, and content depth.
  4. Explain how SMS messaging and chatbot technology can be used to support performance reinforcement, retrieval practice, onboarding, and post-training sustainment.
  5. Apply neuroscience principles — including the hippocampus's 20-minute processing limit, the role of retrieval in retention, and the value of sleep between learning episodes — to inform the design and sequencing of learning experiences.
  6. Evaluate existing tools and platforms available within their own organization and identify realistic ways to adapt mobile and messaging-based approaches within their context.

Your Instructor

I4PL Billing
I4PL Billing
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As a Certified Training and Development Professional (CTDP) with years of experience working with associations, I am currently the Executive Director of the Institute for Performance and Learning or I4PL. Our purpose is to elevate the performance of the Canadian workforce.

Credit Information

Do these courses count toward my professional development requirements?

This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.

If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.

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Frequently Asked Questions

We are a registered provider with 327+ associations and regulatory bodies worldwide. We operate across 29 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.