An introduction to the benefits of proactively addressing Psychosocial Risk Factors in the Workplace to mitigate negative business impacts and create opportunity.

This course on Psychologically Healthy Workplaces equips you with the knowledge and tools to proactively address Psychosocial Risk Factors in the workplace. You'll explore what these risk factors are, how they show up in day-to-day operations, and the serious impacts they can have on employee well-being and organizational performance. More importantly, the course emphasizes shifting from reactive responses to proactive strategies that foster mental wellness and resilience across your teams.
You'll also learn how to build a strong business case for prioritizing psychological health in your organization—demonstrating that supporting mental wellness isn’t just the right thing to do, but a strategic advantage that improves productivity, engagement, and retention.

Human Resources Consultant
Experienced Human Resources professional with expertise in investigations, coaching, communication, and health and safety management with a demonstrated capacity to successfully deliver on special projects, and achieve beneficial outcomes for multiple stakeholders through development of strong working relationships.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.