Formal process for coaching and improving poor performance.
Progressive discipline is a structured approach to addressing and correcting employee performance or behavior issues before they become serious problems. This course explains how a clear and consistent discipline process helps employees understand expectations, receive fair treatment, and have the chance to improve without fear of immediate termination.
You’ll learn how progressive discipline supports better communication, protects both employees and employers, and reduces costly risks like legal action or turnover. Through simple steps and real-world examples, you’ll gain the skills to apply progressive discipline confidently and fairly in your workplace.
I am am enthusiastic Human Resources Professional with extensive background in Recruitment and Selection, Employee Relations, Benefits, Payroll, Occupational Health and Safety, Employee Engagement and Employment Standards Act. My past work experience has involved me working in the Healthcare industry and building the company’s Human Resources Department from the ground up. Through my experiences I have become proficient in analyzing and resolving customer concerns using recognized procedures. Through my generalist HR background, i have become well-versed in providing great HR advice, answering employment law questions including terminations, layoffs, leave of absences, writing and implementing employee handbooks, employment letters, termination letters, and more. I am an excellent communicator with a strong work ethic, dedicated to building and strengthening relationships with clients, colleagues.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
