The purpose of this course is to help you, and your team, think more creatively in its problem-solving efforts.

There is a well-known saying which states: “If you continue to think as you’ve always thought, you’ll continue to get what you’ve always got”.
It is easy to get stuck in a decision-making rut. We gather the same old group together and come up with much the same solutions to problems that we have done before.
The danger is that our competitors are thinking more creatively. Markets and business practices are changing fast, and organizations need to be more creative in their approach to problem-solving and decision-making.
The purpose of this course is to help you, and your team, think more creatively in your problem-solving efforts. The topics covered include:
· The different thinking styles people use when making decisions · Tools to help in creative problem-solving and decision making · The Benefits of Realisation approach to problem-solving and decision making · A structure for creative problem-solving and decision making · Top tips for creative problem-solving · How to start thinking outside of the box
Better thinking brings better results. Develop more creative approaches to problem-solving and decision-making in your organization with this course now.
Field of Study: Personal Development

Business author and consultant, specialising in performance measurement and improvement
I am a Fellow of the Chartered Institute of Management Accountants in the UK and work as an author of business courses and a process improvement consultant. I have over 30 years' experience and live near Stirling in Scotland, with my wife, daughter and Cocker Spaniel. I aim to make my courses accessible and understandable. My courses focus on business topics including KPIs, performance measurement, approaches to business improvement, Agile and Lean. I hope you enjoy my courses.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.