Learn & develop the people management skills to be a better manager, with over 75 practical tips & strategies.
This course is a practical, action-oriented program designed to give you the tools, tips, and strategies to develop your people management skills and become a more effective manager both at work and in life. It aims to provide insight into key people management concepts and how to apply them, while also encouraging you to reflect on your own skills and identify areas for improvement.
The course offers a wealth of practical tools, tips, and strategies to help you strengthen your management approach. As you progress, you'll be able to apply what you learn and create your own personalized people development plan.
Designed to be relevant to real-life situations, this course includes actionable ideas, clear explanations, and plenty of resources to support your growth. It is not a theoretical or academic course on people management but a hands-on guide to building real, usable skills.
Business coach, mentor & stress management consultant
Liz Makin is an online course instructor focusing on personal development including courses on anxiety management, communication, conflict management, people management, resilience, soft skills, stress management, time management and work life balance. The courses are practical and relevant to real life with lots of ideas, tools, tips and strategies. Liz Makin is an experienced business coach, business mentor and stress management consultant with over 25 years of business experience at senior management and director level. She has a Masters degree in Coaching and Behavioural Change and is a Fellow of the Institute of Chartered Accountants of England and Wales. Liz has been running her own business Makin It Happen - Coaching, Mentoring & Stress Management since 2002, which provides business coaching, business mentoring and stress management to business owners, directors, managers and professionals from small and medium sized companies to international organisations. Liz support clients to maximise the performance of their business, to maximise their own personal performance at work, in dealing with high levels of stress at work or in their business, when going through stressful and challenging times and in managing stress and building resilience to stress over time.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
