This course is helping organizations ensure their learning programs deliver value for money, drive strategy, and bottom-line results.

High Impact Evaluation™ (HIE) is a game-changing evaluation model created, not just to measure training, but to drive performance outcomes. It turbocharges the traditional instructional design process (ADDIE) with a laser focus on results-based thinking and business outcomes. During this session, Lynette and Allan will share how this Made-in-Canada model and toolkit are helping organizations ensure their learning programs deliver value for money, drive strategy, and bottom-line results.
You may be quite content with the universal traditions of smile sheets. But there’s a completely new game in town. Join us and find out why organizations like Emirates Airlines, Scotiabank, the Central Bank of Brazil, MIT, CapitalOne, Harvard Business, Health Canada, Toronto Hydro, and the Ontario Police College see High Impact Evaluation as a credible and powerful evaluation alternative.
Participants will hear how this model can be used to: • Create a clear line of sight between training goals and desired performance (Impact Mapping) • Assess critical risks to impact and fix them - before program launch • Adopt new tools and templates to standardize evaluation, assess progress, and benchmark results • Select the right metrics (leading indicators) to forecast learning transfer, business impact and ROI • Exploit evaluation feedback to diagnose problems, make mid-course corrections and ensure learning drives impact • Use compelling visual reports for senior stakeholders - 'results-at-a-glance'.

As a Certified Training and Development Professional (CTDP) with years of experience working with associations, I am currently the Executive Director of the Institute for Performance and Learning or I4PL. Our purpose is to elevate the performance of the Canadian workforce.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.