Mastering Hybrid Communication Tools and Techniques
This course addresses the unique challenges and opportunities of hybrid work environments, where teams navigate the complexities of balancing in-person and remote interactions. By drawing on insights from online communities like Reddit, which thrive on active engagement and collaboration, and incorporating best practices from companies like Salesforce, this course equips you with practical strategies to foster communication, inclusivity, and trust.
Additionally, we explore how technology can enhance and sometimes hinder communication, and provide actionable tools and techniques to create a connected, productive, and engaged hybrid workforce.
Leadership and Organizational Development
Alexia Georghiou is a keynote speaker specializing in workplace wellbeing, human-centered leadership, and employee engagement. She delivers interactive, experiential keynotes using the Happiness Habits Method and The Connection Meter to help organizations increase connection, engagement, and measurable audience outcomes in real time.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
