A practical course for anyone guiding, supporting or becoming a new leader.
Research shows that effective onboarding yields significant returns in terms of profit growth and profit margin. In the current labor market, where talent is scarce and average employee engagement hovers around 20%, the case for effective onboarding as a key lever to business performance is increasing.
Effective onboarding goes beyond the traditional orientation activities in a new employee or leader's first few weeks. It considers key outcomes, critical behaviors, and essential relationships. Effective onboarding supports new employees and leaders with timely feedback and coaching.
This course lays out a framework to help you create and operationalize an effective onboarding plan. It walks you through the process for ensuring the onboarding plan yields the results you expect. The course also offers insights into the skills that enable effective onboarding coaching.
FCPA, FCMC, ACC
With more than 25 years of experience advising and coaching organizations and leaders in complex contexts, I have established a strong reputation for helping organizations and individuals to realize their goals. I have designed, delivered and facilitated hundreds of presentations and group meetings. As co-owner of an executive search and HR consulting firm, I led and managed the firm’s growth and national expansion. I’ve been a consulting partner and principal with two large public accounting and consulting firms and have held senior finance leadership roles in the public sector and in a global not-for-profit organization. I have taught at the university undergraduate and high school continuing education levels. I am a Fellow of the Chartered Professional Accountants, a Certified Executive Coach and Associate Certified Coach with the International Coaching Federation, a Fellow Certified Management Consultant, and have a Master of Business Administration Degree. I am certified to interpret Gallup Clifton Strengths assessments, the Hogan Assessment, and the Management Research Group LEA Self-Assessment and LEA 360 Assessment.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
