25 Days & Management
Are you a new or soon-to-be manager without formal training? You’re likely great at your job, but managing others is a whole new skill set. You need to earn respect, inspire effort, and drive results—often all at once. The New Manager's Five-Week Success System is designed to help you hit the ground running and confidently lead your team from day one.
This course breaks down essential management skills into clear, actionable steps over five focused weeks. Whether you're brand new to the role or already managing and feeling a little unsure, you’ll gain tools and techniques you can apply immediately to improve performance, communication, and team morale. It’s your roadmap to leadership success—built for real-world results.
Business Trainer, Author and Speaker
Dr Mike Clayton is a business trainer, author and speaker. Since 2002, he has been helping professionals, managers and leaders to excel in their roles with management, leadership, and personal effectiveness training. Mike has written over a dozen books for major publishers like Wiley, Macmillan and Pearson, including: Powerhouse, How to Manage a Great Project, How to Speak so People Listen, Brilliant Time Management, and The Influence Agenda. Mike's professional background is 12 years as a project management professional with the London office of international management consultancy Deloitte. Prior to that, Mike had an academic career in Physics, working at the world renowned Schuster Laboratory of the University of Manchester.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
