The Practical Skills You Need for Day-to-Day Negotiations at Work.
No matter what your role in business or public service, you are going to need to negotiate sometimes. And for many, this can be a daunting prospect!
This course has four sections that cover everything that you need to be able to negotiate confidently as a manager, supervisor, or business professional.
To support the 29 video lectures (in four sections), there is a workbook containing suggested exercises for each lecture and a CPD record you can use to track your progress.
This course is created and delivered by Dr Mike Clayton, author of Kogan Page's 2025 best-seller, 'How to Negotiate.'
Business Trainer, Author and Speaker
Dr Mike Clayton is a business trainer, author and speaker. Since 2002, he has been helping professionals, managers and leaders to excel in their roles with management, leadership, and personal effectiveness training. Mike has written over a dozen books for major publishers like Wiley, Macmillan and Pearson, including: Powerhouse, How to Manage a Great Project, How to Speak so People Listen, Brilliant Time Management, and The Influence Agenda. Mike's professional background is 12 years as a project management professional with the London office of international management consultancy Deloitte. Prior to that, Mike had an academic career in Physics, working at the world renowned Schuster Laboratory of the University of Manchester.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
