Learn negotiation strategies by the world's best negotiators
Negotiation is a skill we use every day—whether we're closing a deal, resolving a conflict, or simply deciding where to go for dinner. Yet most people never learn how to negotiate effectively. This course offers powerful, easy-to-use strategies that can immediately improve your communication, confidence, and results in both personal and professional settings.
Based on the experience of top consultant Michael Volkin and insights from the world’s leading negotiation books, you'll learn proven techniques to gain leverage, recognize toxic responses, and walk away with better outcomes from every conversation.
Serial Entrepreneur
Mike Volkin, often referred to as the King of Freelancing, has been freelancing for over a decade with resounding success. He is a public speaker, an expert panelist at Forbes and has appeared on dozens of media appearances spanning radio, TV and podcasts. He has also been featured on the homepage of Upwork. As the lead instructor at Freelancer Masterclass, Mike continues to inspire entrepreneurs throughout the world helping freelancers break free from the corporate rat race and spearhead their own successful careers.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
