Build Better Relationships and Improve Your Personal & Professional Life!
Build Better Relationships and Improve Your Personal & Professional Life
Learn how deeper listening and mindful communication can transform the way you connect, collaborate, and lead.
The quality of our lives is shaped by the quality of our conversations. This course introduces the principles of mindful communication to help you become more aware, present, and effective in how you relate to others.
You’ll learn how to move beyond surface-level conversations by exploring the three levels of listening—subjective, objective, and intuitive. These deeper listening skills help you better understand others, respond with empathy, and build trust in both personal and professional relationships.
Through practical insights and reflection, you’ll also develop greater mindfulness, compassion, and civility, strengthening your ability to communicate with clarity and authenticity. By cultivating both inner awareness and outward communication skills, you’ll be better equipped to create positive, win-win interactions in everyday life.
No prior experience is required. This course is designed for people at all levels and from all walks of life.
What You Will Learn
Executive & Leadership Coach, Communications Advisor, and Author
Laura Thompson, MA, CPC, PCC Accomplished Executive Coach for Fortune 500 leaders—transforming their challenges into opportunities to thrive in a rapidly changing world. “Laura is an Inspiring Leadership Coach like Simon Sinek: Wholesome brand of inspiration—she listens for the ‘why’ people do what they do rather than ‘what’ people do.” — RICHARD P., CEO, SERIAL ENTREPRENEUR, SAN DIEGO, CALIFORNIA
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
