Increase your knowledge and skills to expertly utilize the features of the world’s most powerful document creation software.

Elevate your professional document creation with a comprehensive deep dive into the most advanced capabilities of Microsoft Word 365. Designed for experienced users, this course explores the sophisticated tools and modern enhancements that define the 2025 version of the software.
The curriculum delves into highly technical functionalities, including automated document assembly, macro creation, advanced field codes, and dynamic data integration through complex mail merges. It also examines the latest AI-assisted authoring integrations, robust cloud collaboration workflows, and the intricate formatting techniques required for long-form, professional publications.
This overview provides a detailed look at the advanced features necessary to streamline complex workflows, enforce consistent corporate branding, and transform standard word processing into an optimized, highly efficient document management system.

Powering Productivity, One Brain at a Time!
Combining TV-style video production with modern graphics and animation, Bigger Brains courses are popular with both learners and training professionals around the world. Our top teachers and subject matter experts have real-world experience and create the most realistic and comprehensive training courses possible. Bigger Brains courses are built in a unique “Teacher/Learner” style, featuring two people on camera to recreate some of the interactivity and physiological benefits of classroom training, including dialogue, humor, and practical use case examples. This Uniquely Engaging™ video-based format is more enjoyable and more effective than traditional eLearning formats.

Trainer
Christina Tankersley has been involved with software education and project management since 1994. Her career includes working on software development and varying manufacturing projects, helping people understand the power of diverse thinking, and continuing to learn tools to share with customers, students, and the population at large. She has certifications including Project Management Professional (PMP), CompTIA A+, CompTIA Certified Technical Trainer, and Microsoft Certified Trainer.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.