In this course you will learn practical skills to develop your people and design and deliver training. You will learn about adult learning principles and techniques for on the job training.
This course provides practical strategies to really hone your trainer skills. Training others involves being prepared and organized, managing distractions, acknowledging people's good ideas and participation, encouraging and listening to feedback and being ready to change what you are doing. Good training strengthens the skills and knowledge that people need to succeed at work. Training enables everyone to become more confident and competent in their job and should be customized around goals and outcomes and involve a high degree of interactivity.
Learn to energize your group and keep them interested. More hands-on activities, and less talk, will give your participants a chance to apply what they’re learning and get feedback on it.
Interesting information is not enough by itself. Learn to develop and challenge your people. Use a variety of instructional techniques to keep them interested and engaged. Transform your training from boring to brilliant.
Once this course is completed, you will have learned how to develop a systematic approach to training that addresses business needs, skill gaps and PDPs. You will learn how to engage people with a blended approach to learning, and implement feedback and evaluation for continuous improvement.
Eve Ash is a psychologist, film producer and international speaker. She is an expert in human behavior – leadership, communication, service, motivation, performance and justice. Eve founded Seven Dimensions, producing over 1000 comedy, drama and interview style videos, TV shows, feature documentaries and e-learning courses including the hilarious LA-business-based Cutting Edge Communication Comedy Series. Eve has won an Australian Businesswoman of the Year award, and over 170 film awards.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
