There’s more to Outlook than just email. Learn how to use the many features of Microsoft’s powerful productivity tool.

There’s more to Outlook than just email. Learn how to use the many features of Microsoft’s powerful productivity tool.
Few things have a greater impact on your productivity than how you use Outlook. Too many people waste time on unnecessary tasks when they could be taking advantage of the many features embedded in Outlook.
In this course, Microsoft expert Kathy Jones will show you how to use many of the features built into Outlook to create professional outgoing messages, such as the accessibility checker and the Editor, as well as message options, signatures, and automatic replies. You’ll also learn tools to manage incoming messages, such as tracking, categories, and flags.
Struggling with whether to use Teams or Outlook to schedule meetings? You’ll learn the tricks of using Outlook to manage your Teams meetings. And make sure you customize your calendar to show exactly what you need to see. You’ll also learn collaboration tools such as shared calendars and shared tasks.
Brush up on your Outlook skills, so you can become more efficient using many of the tools Outlook has to offer.

Powering Productivity, One Brain at a Time!
Combining TV-style video production with modern graphics and animation, Bigger Brains courses are popular with both learners and training professionals around the world. Our top teachers and subject matter experts have real-world experience and create the most realistic and comprehensive training courses possible. Bigger Brains courses are built in a unique “Teacher/Learner” style, featuring two people on camera to recreate some of the interactivity and physiological benefits of classroom training, including dialogue, humor, and practical use case examples. This Uniquely Engaging™ video-based format is more enjoyable and more effective than traditional eLearning formats.

Certified Trainer
Kathy is a Microsoft Certified education/training professional with experience in all aspects of training. Her strengths include classroom presentations, organizational skills, problem-solving, program design and development, and interpersonal communication.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.