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Courses/Office Productivity/Microsoft

Mastering Outlook 365 - Advanced (2025)

There is more to Outlook than just email. Learn how to use the advanced features of Microsoft’s powerful productivity tool.

Created byBigger Brains
AdvancedUpdated Jan 22, 2026
Mastering Outlook 365 - Advanced (2025)

What You'll Learn

check_circleConfigure email accounts and manage Outlook data files.
check_circleCustomize the Ribbon and Quick Access Toolbar views.
check_circleInsert polls, calendars, and tables into email messages.
check_circleAutomate inbox management with Quick Steps and Rules.
check_circleDelegate calendar access and manage contact groups.
check_circleFilter, sort, and organize emails to optimize storage.

About This Course

Microsoft Outlook 365 enables you to efficiently manage email, calendars, tasks, and contacts. Learn how to optimize the features of this powerful tool to skillfully organize messages and improve communication and scheduling.  

Having access to powerful tools is different from knowing how to use them with proficiency. Many people currently using Outlook are not able to take advantage of the software’s advanced features to customize their messaging and improve communication.   

In this course, Microsoft expert Vicki Drewa will show you how to use many of the organization features built into Outlook to set up accounts, manage data files, and manage your Inbox. You will be able to customize your Outlook environment by adding commands to the Quick Access Toolbar and placing groups and commands on a new tab.   

Wondering how to best use Outlook to communicate effectively? You’ll learn how to customize your emails through formatting rules, stationery, and themes. You’ll be able to share information by inserting tables, calendars, and images into your messages and collect feedback by using polls and voting buttons. Additionally, scheduling will be easier as you’ll be able to share calendars, delegate permissions, and create calendar groups. And more!  

Topics covered include:

  • Distinguishing between POP, IMAP, and Exchange accounts.  
  • Creating, managing, and sharing data files.
  • Customizing the Quick Access Toolbar and the Ribbon.
  • Setting conditional formatting rules for email.
  • Using stationery and themes.
  • Inserting tables, images, and calendars.   
  • Utilizing text and drawing features.   
  • Adding voting buttons and polls.   
  • Managing email through Quick Steps, rules, and alerts.   
  • Setting junk mail options.   
  • Sharing calendars and delegating permissions.   
  • Creating and managing calendar groups.   
  • Organizing contacts.   

This course is the fourth in the Mastering Outlook series. Once you complete this course, you’ll want to continue learning advanced Outlook features. Be sure to take all five courses in the Mastering Outlook 365 series! 

Enjoy award-winning HD content in the “Uniquely Engaging”™ Bigger Brains Teacher-Learner style!

Your Instructors

Bigger Brains
Bigger Brains

Powering Productivity, One Brain at a Time!

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star3,794 reviews

Combining TV-style video production with modern graphics and animation, Bigger Brains courses are popular with both learners and training professionals around the world. Our top teachers and subject matter experts have real-world experience and create the most realistic and comprehensive training courses possible. Bigger Brains courses are built in a unique “Teacher/Learner” style, featuring two people on camera to recreate some of the interactivity and physiological benefits of classroom training, including dialogue, humor, and practical use case examples. This Uniquely Engaging™ video-based format is more enjoyable and more effective than traditional eLearning formats.

Vicki Drewa
Vicki Drewa

Instruction & Development Specialist

Experienced elementary educator with specialties in Science and English Language Arts. Demonstrate experience in creating and delivering professional development. Excellent organizational, classroom management, and leadership skills.

Luco Pierre
Luco Pierre

Founder of The Actors' Property Agent, LLC | GHREA President | Chair of the Youth Development Committee of HANA

As a licensed Realtor® in the state of Georgia, I represent the well-known and multi-state brokerage Village Premier Collection! I serve clients in Atlanta and its surrounding suburbs. I am able and willing to help any clients in the state of Georgia. I have the ideal foundation for helping you rent, rent-to-own, buy, and sell properties. Also known as the Actors' Property Agent, I provide my clients “The Red-Carpet Experience” going above and beyond to ensure the smoothest possible transaction. My memberships include the National Association of Realtors, Georgia Association of Realtors, and the Affordable & Equitable Housing Committee. Determination and resilience best mark my reputation. I work diligently for my clients. Any connections needed for your transaction including a multistate brokerage, real estate attorneys, photographers, contractors, appraisers, and more I have ready to serve. Who better to help you with your next major move?!

Credit Information

Do these courses count toward my professional development requirements?

This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.

If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.

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We are a registered provider with 327+ associations and regulatory bodies worldwide. We operate across 29 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.