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Courses/Office Productivity/Microsoft

Mastering Outlook 2019 - Basics

From timewaster to productivity booster: change the way you use Microsoft Outlook.

Created byBigger Brains
4.2
(6 reviews)
IntermediateUpdated Jan 3, 2025
Mastering Outlook 2019 - Basics

What You'll Learn

check_circleNavigate the Outlook interface
check_circleSend, reply to, forward, and print emails
check_circleSend and receive attachments
check_circleAccess Help options including searching for articles and training videos, contacting support, and locating important features
check_circleFormat email content using text formats, pictures, illustrations, Styles, and Themes
check_circleCustomize your view options
check_circleOrganize messages using categories, flags, and folders
check_circleCreate appointments, events, and meetings
check_circleManage multiple calendars
check_circleManage your contact lists and tasks

About This Course

From timewaster to productivity booster: change the way you use Microsoft Outlook

Few things have greater impact on your productivity than the way you employ Outlook. Too many people waste time on unnecessary tasks that could be managed automatically or handled in a fraction of the time. Use this course to brush up on your Outlook skills, so you can make the leap from novice user to Outlook master.

Topics covered include: - Navigating the Outlook interface - Formatting and sending email - Sending and receiving attachments - Managing incoming messages - Accessing Help options - Organizing messages with categories, flags, and folders - Customizing your view - Creating appointments, events, and meetings - Managing contacts and tasks

This course is the first step in the Mastering Outlook series. Once you complete this course, you’ll want to continue learning about advanced settings, customization, automation, and collaboration in our “Mastering Outlook 2019 – Advanced” course.

Ask yourself these questions:
- Are you ready to use Outlook to better manage your email? - Do you want to feel confident using Outlook to send and receive emails? - Do you want to learn how to create meeting invitations and manage responses? - Do you want to manage all your contacts in one place?

If you think you will benefit from learning about these and other tools to get more done and increase productivity, this course is for you!

Enjoy over two hours of high-quality HD content in the “Uniquely Engaging”TM Bigger Brains Teacher-Learner style!

Your Instructor

Bigger Brains
Bigger Brains

Powering Productivity, One Brain at a Time!

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star3,794 reviews

Combining TV-style video production with modern graphics and animation, Bigger Brains courses are popular with both learners and training professionals around the world. Our top teachers and subject matter experts have real-world experience and create the most realistic and comprehensive training courses possible. Bigger Brains courses are built in a unique “Teacher/Learner” style, featuring two people on camera to recreate some of the interactivity and physiological benefits of classroom training, including dialogue, humor, and practical use case examples. This Uniquely Engaging™ video-based format is more enjoyable and more effective than traditional eLearning formats.

Credit Information

Do these courses count toward my professional development requirements?

This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.

If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.

What Students Are Saying

4.2
Student's Choice
6 reviews

Frequently Asked Questions

We are a registered provider with 327+ associations and regulatory bodies worldwide. We operate across 29 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.