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Courses/Office Productivity/Microsoft

Mastering Outlook 2016 - Basics

From timewaster to productivity booster: change the way you use Microsoft Outlook

Created byBigger Brains
4.7
(3 reviews)
BeginnerUpdated Jan 3, 2025
Mastering Outlook 2016 - Basics

What You'll Learn

check_circleIdentify buttons on the ribbon
check_circleSend and receive email
check_circleFormat message content
check_circleAttach files and other items to your email
check_circleTrack and manage messages

About This Course

From timewaster to productivity booster: change the way you use Microsoft Outlook

Few things have greater impact on your productivity than the way you compose, reply to, and manage your email. Too many people waste time on unnecessary tasks that could be managed automatically or handled in a fraction of the time. Use this Outlook course to brush up on your Outlook skills so you can make the leap from novice user to Outlook master.

Topics covered include: - Navigating the Outlook interface - Sending and replying to email - Formatting message content - Working with attachments - Tracking and managing messages - Adding and managing contacts - Using Recall & Resend - Creating appointments and tasks

This course is the first step in the Mastering Outlook series. Once you’ve completed this course, you’ll want to continue learning about Outlook Calendar, Tasks, People, and more in our Advanced course.

When combined with Mastering Outlook 2016 – Advanced, this course covers all objectives for the Microsoft Office Specialist (MOS) exam 77-731.

Enjoy over three hours of high-quality HD content in the “Uniquely Engaging”TM Bigger Brains Teacher-Learner style!

Your Instructors

Bigger Brains
Bigger Brains

Powering Productivity, One Brain at a Time!

menu_book116 courses
star3,794 reviews

Combining TV-style video production with modern graphics and animation, Bigger Brains courses are popular with both learners and training professionals around the world. Our top teachers and subject matter experts have real-world experience and create the most realistic and comprehensive training courses possible. Bigger Brains courses are built in a unique “Teacher/Learner” style, featuring two people on camera to recreate some of the interactivity and physiological benefits of classroom training, including dialogue, humor, and practical use case examples. This Uniquely Engaging™ video-based format is more enjoyable and more effective than traditional eLearning formats.

Kathy Jones
Kathy Jones

Certified Trainer

Kathy is a Microsoft Certified education/training professional with experience in all aspects of training. Her strengths include classroom presentations, organizational skills, problem-solving, program design and development, and interpersonal communication.

Credit Information

Do these courses count toward my professional development requirements?

This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.

If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.

What Students Are Saying

4.7
Student's Choice
3 reviews

Frequently Asked Questions

We are a registered provider with 327+ associations and regulatory bodies worldwide. We operate across 29 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.