Learn about business ethics, privacy issues, negotiating with suppliers, managing multiple sites and improving governance.
In this course you will learn about key ethical and business responsibilities. Learn about how ethics relate to the workplace and how to handle an ethical dilemma if confronted with one. This course explores what makes a privacy policy robust. Learn why privacy systems fail and strategies for mitigating the risks posed by the “privacy invasion”. Learn to negotiate more effectively with suppliers, not just on price. Be factual, clear, fast and persistent and avoid common mistakes. Avoid common negotiation mistakes and learn five steps to negotiate with new and existing suppliers. Learn some successful strategies for managing multiple sites, maintaining a robust management structure and ensuring compliance. Learn the factors that contribute to maintaining high standards. Organizational governance is critical for best performance and is under the microscope in many companies. Learn how 'governance' relates to 'management' and 'leadership' and the need for a holistic approach by the board and the management.
Eve Ash is a psychologist, film producer and international speaker. She is an expert in human behavior – leadership, communication, service, motivation, performance and justice. Eve founded Seven Dimensions, producing over 1000 comedy, drama and interview style videos, TV shows, feature documentaries and e-learning courses including the hilarious LA-business-based Cutting Edge Communication Comedy Series. Eve has won an Australian Businesswoman of the Year award, and over 170 film awards.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
