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Courses/Human Resources/Management Skills

Managing Employee Sickness and Absence

Master compliant and compassionate absence management. Support employee well-being, facilitate return-to-work, and boost productivity.

Created byAndra Botean
4.8
(31 reviews)
BeginnerUpdated May 26, 2025
Managing Employee Sickness and Absence

What You'll Learn

check_circleApply legal absence management duties.
check_circleSupport employees through illness periods.
check_circleConduct fair return to work interviews.
check_circleIdentify absence patterns like Bradford.
check_circleAddress mental health in absence.
check_circleManage suspected malingering fairly.

About This Course

Managing employee sickness and absence is crucial for organizational health, productivity, and legal compliance. This course equips managers and HR professionals with the essential knowledge and practical skills to navigate these complex situations effectively and compassionately.

It covers the fundamental responsibilities of employers, the significance of supporting employee well-being, and how to implement fair policies that encourage attendance while complying with legal requirements, including those under the Equality Act. By completing this course, you will be empowered to manage employee absence confidently, ensuring compliance, fostering a healthier and more engaged workplace, and ultimately contributing to enhanced organizational performance.

Learning Objectives

By the end of this course, participants will be able to:

  1. Establish robust sickness absence policies and procedures, including reporting, recording, and certification such as Fit Notes.
  2. Identify absence patterns using tools such as the Bradford Factor.
  3. Conduct effective return-to-work interviews and manage phased returns.
  4. Handle specific situations like suspected malingering and long-term or terminal illness with sensitivity and legal awareness.
  5. Apply Mental Health Literacy to recognize signs of conditions including depression, anxiety, stress, burnout, schizophrenia, and personality disorders.
  6. Address musculoskeletal issues and alcohol and substance abuse in the workplace.
  7. Implement reasonable adjustments and understand the impact of cultural variances on health perceptions.
  8. Leverage workforce management systems and promote employee engagement to reduce absence.
  9. Build a supportive and resilient workforce through ongoing training for managers and colleagues, and take steps to tackle workplace stigma around health and absence

Your Instructor

Andra Botean
Andra Botean

Empowering Human Potential | Work Psychologist | UX Specialist | AI Enthusiast | Remote Work Advocate

menu_book16 courses
star225 reviews

I’m a work and organizational psychologist passionate about optimizing employee experiences and integrating technology into HR processes. With extensive experience in UX research, remote work, recruitment, and AI development, I create solutions that enhance organizational performance and professional well-being.

Credit Information

Do these courses count toward my professional development requirements?

This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.

If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.

What Students Are Saying

4.8
Student's Choice
31 reviews

Frequently Asked Questions

We are a registered provider with 327+ associations and regulatory bodies worldwide. We operate across 29 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.