Master compliant and compassionate absence management. Support employee well-being, facilitate return-to-work, and boost productivity.

Managing employee sickness and absence is crucial for organizational health, productivity, and legal compliance. This course equips managers and HR professionals with the essential knowledge and practical skills to navigate these complex situations effectively and compassionately.
It covers the fundamental responsibilities of employers, the significance of supporting employee well-being, and how to implement fair policies that encourage attendance while complying with legal requirements, including those under the Equality Act. By completing this course, you will be empowered to manage employee absence confidently, ensuring compliance, fostering a healthier and more engaged workplace, and ultimately contributing to enhanced organizational performance.
Learning Objectives
By the end of this course, participants will be able to:

Empowering Human Potential | Work Psychologist | UX Specialist | AI Enthusiast | Remote Work Advocate
I’m a work and organizational psychologist passionate about optimizing employee experiences and integrating technology into HR processes. With extensive experience in UX research, remote work, recruitment, and AI development, I create solutions that enhance organizational performance and professional well-being.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.