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Courses/Human Resources/Compensation and Benefits

Managing Disciplinary and Dismissal

Mastering fair disciplinary actions and resolving workplace grievances. Navigate complex issues with confidence, ensuring legal compliance and fostering a just, productive environment.

Created byAndra Botean
4.9
(12 reviews)
BeginnerUpdated Jul 27, 2025
Managing Disciplinary and Dismissal

What You'll Learn

check_circleUnderstand legal standing of Acas Code.
check_circleApply fairness in disciplinary actions.
check_circleConduct impartial investigations.
check_circleAddress formal grievances effectively.
check_circleManage bullying and harassment claims.
check_circleHandle criminal offense impacts.

About This Course

This course, "Managing Disciplinary and Dismissal," equips you with the essential knowledge and practical skills to navigate complex workplace issues with confidence and legal compliance. Understanding and applying the Acas Code of Practice is crucial for safeguarding both employer and employee interests, ensuring fairness, transparency, and timely resolution in all disciplinary and grievance matters. This course is designed to provide you with a robust framework for handling sensitive situations, preventing minor issues from escalating into significant legal challenges, and fostering a harmonious work environment.

Upon completion, you will be able to:

  • Understand the foundational legal framework of the Acas Code of Practice and its implications in employment tribunals.
  • Apply core principles of fairness, consistency, and promptness in managing disciplinary actions, grievances, and appeals.
  • Develop and communicate clear, written workplace rules and procedures, including those for gross misconduct.
  • Effectively utilize informal resolution techniques and conduct thorough investigations, disciplinary meetings, and appeal hearings.
  • Navigate the complexities of the statutory right to be accompanied, ensuring compliance and procedural fairness.
  • Make informed decisions regarding disciplinary sanctions, considering mitigating factors and consistency.
  • Address collective grievances, and handle sensitive issues like bullying, harassment, and criminal offenses with appropriate protocols.
  • Master the art of difficult conversations, discerning between factual disputes, emotional responses, and identity-threatening challenges.
  • Apply strategies to disentangle intent from impact, fostering mutual understanding and collaborative problem-solving.
  • Manage employee absence and lateness effectively, differentiating between capability and conduct issues.

By mastering these skills, you will enhance your ability to lead, resolve conflicts, and maintain positive employment relations, significantly contributing to a more just and productive workplace.

Your Instructor

Andra Botean
Andra Botean

Empowering Human Potential | Work Psychologist | UX Specialist | AI Enthusiast | Remote Work Advocate

menu_book16 courses
star225 reviews

I’m a work and organizational psychologist passionate about optimizing employee experiences and integrating technology into HR processes. With extensive experience in UX research, remote work, recruitment, and AI development, I create solutions that enhance organizational performance and professional well-being.

Credit Information

Do these courses count toward my professional development requirements?

This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.

If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.

What Students Are Saying

4.9
Student's Choice
12 reviews

Frequently Asked Questions

We are a registered provider with 327+ associations and regulatory bodies worldwide. We operate across 29 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.