Using a Collection Agency to assist you with your aged receivables can be a double edged sword. If you don't do your due diligence it can have an adverse effect on your school’s brand and reputation.

Using a Collection Agency to assist you with your aged receivables can be a double edged sword. If you don't do your due diligence it can have an adverse effect on your school’s brand and reputation. On the other hand using a collection agency as a trusted partner can enhance your recoveries and even help you retain students.
In this presentation delegates will learn how to determine whether using a collection agency is necessary, a structured selection process, relationship management, reporting, and complaint/issues management and driving agency performance.

Training by Higher Education for Higher Education
Professional Development Group provides training for Higher Education. Colleges and Universities utilize our content to help train administrative staff
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.