Real World Strategies & Tools
Change is a constant in organizational life—and if you’re in any kind of leadership role, you’ll be expected to guide others through it. But change often triggers fear and resistance, making it one of the most challenging leadership responsibilities. This course will help you rise to the challenge by expanding your leadership toolkit with strategies that go beyond day-to-day management.
You’ll learn how to anticipate reactions to change, prepare your team for transitions, and respond to resistance with confidence. With practical tools, proven models, and real-world guidance, this course will equip you to lead change effectively while building trust, engagement, and momentum within your organization.
Business Trainer, Author and Speaker
Dr Mike Clayton is a business trainer, author and speaker. Since 2002, he has been helping professionals, managers and leaders to excel in their roles with management, leadership, and personal effectiveness training. Mike has written over a dozen books for major publishers like Wiley, Macmillan and Pearson, including: Powerhouse, How to Manage a Great Project, How to Speak so People Listen, Brilliant Time Management, and The Influence Agenda. Mike's professional background is 12 years as a project management professional with the London office of international management consultancy Deloitte. Prior to that, Mike had an academic career in Physics, working at the world renowned Schuster Laboratory of the University of Manchester.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
